store policy
 

This website (www.luisma.co.nz) is owned and operated by LUISMA Skincare ("LUISMA"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our website.

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1. Intellectual Property

The content on this website, including text, images, graphics, logos, and other materials, is protected by intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any part of this site unless expressly authorized by LUISMA Skincare.

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2. Use of Information

The information provided on this website is for general informational purposes. While we strive to keep it accurate and up-to-date, we make no representations or warranties of any kind, either express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

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3. User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

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4. User Conduct

By using our website, you agree not to engage in any conduct that may restrict or inhibit other users from using or enjoying the site. This includes activities such as hacking, data mining, or any action that may impose an unreasonable burden on our infrastructure.

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5. General Conditions

We reserve the right to refuse service to anyone, at any time, and for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks.

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6. Changes to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any products or services (or any part or content thereof) at any time, without prior notice.

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Your continued use of the website following any changes constitutes acceptance of those new terms. We may, at our discretion, change, suspend, discontinue, or restrict access to the website without notice or liability.

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7. Third-Party Links

Our website may include links to third-party websites for your convenience. We do not control the content, privacy policies, or practices of these third-party websites and, as such, we are not responsible for them.

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8. User Comments, Feedback, and Other Submissions

We reserve the right to monitor, edit, or remove content at our discretion if it violates our standards. Your comments must not infringe on the rights of third parties or contain unlawful, abusive, or misleading content. We are not responsible for any comments posted by you or third parties.

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9. Personal Information & Privacy

We collect both non-personal and personal information for the following purposes:

• To provide and operate our services

• To offer ongoing customer assistance and technical support

• To contact visitors and users with service-related notices and promotional messages

• To create aggregated statistical data and other non-personal information that may help improve our services

• To comply with applicable laws and regulations

By using this website, you consent to the collection, disclosure, and use of any information you submit.

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10. Warranties and Guarantees

This website, along with its materials and services, is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, all representations, warranties (including but not limited to merchantability and suitability for a particular purpose), undertakings, and guarantees—whether express or implied—are disclaimed. LUISMA Skincare makes no representations, warranties, covenants, undertakings, or guarantees regarding the availability, accuracy, completeness, currency, or reliability of the information provided through this website, its materials, or any service.

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11. Liability

LUISMA Skincare expressly disclaims, to the maximum extent permitted by law, all liability for any direct, indirect, or consequential loss, damage, cost, or expense. This includes, but is not limited to, loss of profits or revenue, missed opportunities, or any consequences arising from your use of or reliance on this website, its materials, or any service. This disclaimer extends to any errors or omissions in the content or information provided.

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Furthermore, LUISMA Skincare is not liable for any loss or damage resulting from causes or events beyond its reasonable control.

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12. Social Media

Each entrant acknowledges that this promotion is not sponsored, endorsed, or administered by, or associated with any social media platform, including Facebook, Instagram, TikTok, or YouTube. By participating in this promotion, entrants are providing information to the promoter, not to Facebook, Instagram, TikTok, or YouTube. To the extent permitted by law, each entrant releases Facebook, Instagram, TikTok, and YouTube from any and all liability related to this promotion.

 

13. Governing Law

These terms are governed by and construed in accordance with the laws of New Zealand. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts in New Zealand.